Friday, January 29, 2016

"There was a problem sending the command to the program" AutoCAD error

Hi there.... This time I will like to show you how to fix the very annoying Microsoft association file error message.
The issue is that when you double click in any DWG file you get this error message:
Here is how to fix it:
1. Go to:
C:\Program Files\Common Files\Autodesk Shared\AcShellEx
2. Select the file call AcLauncher.exe and right click on it.
3. Go to Properties -> Compatibility Tab -> Change settings for all users.
4. And select Run this program as an administrator, click Apply and OK until you exit the Properties window.
 5. Then select one of your DWG files, right click on it and go to Open with -> Choose another app
6. Select the AutoCAD DWG Launcher and make sure that you the box Always use this app to open .dwg files and click OK.
After this you should be able to open any DWG file double clicking on it without getting any error message.

Tuesday, September 8, 2015

AutoCAD 2015/2016 Freezing Up…

We had couple of customers calling about their AutoCAD’s freezing up at multiple times randomly during the day; after trying multiples things, here are the changes we did to make it work:
1. Autodesk software needs full permission to:
 

Registry Entries:
HKEY_CURRENT_USER\SOFTWARE\AUTODESK

HKEY_LOCAL_MACHINE\SOFTWARE\AUTODESK
 

Folders:
The folder the program was installed in, such as:
C:\program files\Autodesk\AutoCAD 201x (for example)
 

Windows 7 / Windows 8 / Windows 10:
C:\Users\All Users\Autodesk
C:\Users\\AppData\Local\Autodesk
C:\Users\\AppData\Roaming\Autodesk
C:\Program Files\Common Files\Autodesk Shared
 

2. Disable “Show Home Base on Startup” in the Registry Editor:
HKEY_CURRENT_USER\Software\Autodesk\DirectConnect\RegistryVersion20.0\System\Preferences\File

Look for: 
ShowHomeBaseOnStartup and change it to cero (0)

Wednesday, September 2, 2015

Whats New in InfraWorks 360 - September 2015 release?

InfraWorks 360 2016.3 has been released... The September release include cool new features and enhancements.
Here is an update overview video courtesy of  Eric Chappell, Autodesk Community Evangelist for InfraWorks 360:
 
You can find more information on the Autodesk InfraWorks 360 Video Library

Thursday, July 30, 2015

Autodesk Windows 10 Support

It is very important to know that Windows 10 it is NOT Supported by any Autodesk software yet. This may change as Autodesk release any specific service pack to address this.
As instated on the Autodesk Knowledge Network:

Windows 10 support for Autodesk products



Issue:

You want to know which Autodesk products are supported on Microsoft® Windows® 10.
Note: Unless indicated otherwise, this information applies to only the 2016–2013 versions of all Autodesk products. Autodesk product versions of 2012 and earlier are no longer supported and are not included in considerations of Windows 10 compatibility.

Solution:

Windows 10 is not yet an officially supported operating system across the Autodesk product line. Autodesk intends to support many of our key products on Windows 10 and will add products to the list of products supported on Windows 10 as updates and future versions are released. Product Support will assist customers who have issues with current Autodesk products running on Windows 10.
Note: This article will be updated as new Windows 10 compatibility information becomes available.

Autodesk 2016 Software’s Supported OS
OS
32-bit
64-bit
Windows® 8.1
Windows 8.1,
Windows 8.1 Pro,
Windows 8.1 Enterprise
Windows 8.1,
Windows 8.1 Pro,
Windows 8.1 Enterprise
Windows® 8
Windows 8,
Windows 8 Pro,
Windows 8 Enterprise
Windows 8,
Windows 8 Pro,
Windows 8 Enterprise
Windows® 7
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Autodesk 2015 Software’s Supported OS
OS
32-bit
64-bit
Windows® 8.1
Windows 8.1,
Windows 8.1 Pro,
Windows 8.1 Enterprise
Windows 8.1,
Windows 8.1 Pro,
Windows 8.1 Enterprise
Windows® 8
Windows 8,
Windows 8 Pro,
Windows 8 Enterprise
Windows 8,
Windows 8 Pro,
Windows 8 Enterprise
Windows® 7
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Autodesk 2014 Software’s Supported OS
OS
32-bit
64-bit
Windows® 8
Windows 8,
Windows 8 Enterprise,
Windows 8 Professional
Windows 8,
Windows 8 Enterprise,
Windows 8 Professional
Windows® 7
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Windows 7 Enterprise,
Windows 7 Ultimate,
Windows 7 Professional,
Windows 7 Home Premium
Windows® XP
Windows XP Professional,
Windows XP Home Edition
(SP3 or later)
Windows XP Professional x64 Edition
(SP2 or later)
Autodesk 2013 Software’s Supported OS
OS
32-bit
64-bit
Windows® 8
Standard,
Professional,
Enterprise
(Requires AutoCAD or AutoCAD LT 2013 SP2)
Standard,
Professional,
Enterprise
(Requires AutoCAD or AutoCAD LT 2013 SP2)
Windows® 7
Enterprise,
Ultimate,
Professional,
Home Premium
Enterprise,
Ultimate,
Professional,
Home Premium
Windows® XP
Professional,
Home Edition
(SP3 or later)
Professional x64 Edition
(SP2 or later)
Just so you know Microsoft Fix It doesn’t work with Windows 10.
Please Upgrade “Cautiously”.


Thursday, June 11, 2015

What is New in InfraWorks 360 2015 Summer Release!!!

InfraWorks 360 2016.2 has been released... The summer release include cool new features and enhancements.
Here is an update overview video courtesy of  Eric Chappell, Autodesk Community Evangelist for InfraWorks 360:
You can find more information on the Autodesk InfraWorks 360 Video Library

Tuesday, June 9, 2015

Autodesk AutoCAD Civil 3D 2015 Service Pack 3 is out!!!

In a continuing effort to provide high quality products, Autodesk has released Autodesk® AutoCAD® Civil 3D® 2015 Service Pack 3, which fixes or addresses a variety of issues discovered by Autodesk's internal testing team and by customers using the Customer Error Reporting Utility. 
Notes: 
• This Service Pack applies to all language versions of Autodesk AutoCAD Civil 3D 2015. 
• Be sure to close Civil 3D and any other AutoCAD based application before installing this Service Pack. 
• If, during installation, the prompt "Automatically close applications and attempt to restart them after setup is complete" is displayed, choose this option and continue the installation. 
• If your system is not automatically rebooted as part of the Service Pack installation, reboot your system after the installation is complete. 
• Please view the Readme file for instructions on how to uninstall this Service Pack. 
• Before applying this Service Pack, export user profile customizations to a secure location. Customizations include changes made to support file search paths, print file customizations, printer support file paths, re directions, custom template settings, etc. After successful installation of this Service Pack, import and reapply the customizations.

Thursday, May 28, 2015

The Future of Global Infrastructure Design...

The Future is here... Perfect integration!...
@Civil3DBTF